This privacy policy describes how the WRide.ly website and related application (the “Site”, “we” or “us”) collects, uses, shares and protects the personal information that we collect through this Site. Wride has established this Site to link up users who need something shipped or delivered (“Customers”) with individuals who will provide the shipping and delivery services (“Couriers”) or teams of affiliated Couriers (“Teams”). This policy also applies to any mobile applications that we develop for use with our services and Team specific pages on the Site, and references to this “Site”, “we” or “us” is intended to also include these mobile applications. Please read below to learn more about our information practices. By using this Site, you agree to these practices.
(i) User Data: Our Services enable customers and their personnel, as well as any other individual, to easily book and manage their business or personal ground travel and deliveries. WRide collects and generates the following types of personal data relating to such business or individual users –
(ii) Driver Data: Our Services enable taxi drivers – either operating independently or as part of our partner fleets – to easily accept taxi rides and delivery orders. WRide collects and generates the following types of personal data relating to such drivers and couriers –
(iii) WRide Sites usage, CRM & Prospect Data: We collect and generate the following types of personal data concerning our website visitors, customers, partners and prospects –
Why do we use your Personal Data?
We use your Personal Data for the purposes of customer services and administration, the provision of travel related information, customer research and fraud prevention. We use it to make your mobility easier, provide you with simplified automatic entry, alerts based on your journeys, services located where you live and work and promotion
We shall not use your Personal Data other than for the purpose stated above. We do not share customer Personal Data other than the mentioned usages and with any third parties and unless as required by applicable law and regulations or competent courts.
Access to your Personal Data?
We use security measures to protect your personal data against manipulation, loss, destruction, as well as unwarranted access to your data. This includes having appropriate technical and organizational arrangements to secure your information when it is collected, processed and stored by us or on our behalf.
Should you want access to your Personal Data registered with us, you can contact us by sending us an email to support@nexdigitalstudio.com
WRide includes a feature that enables users to access their contact list and select a number for initiating calls. It's important to clarify that we do not collect, store, or retrieve any contact list information from our users' devices. However, to facilitate the user experience, our application does utilize access to the contact list. The primary purpose of accessing the contact list is to conveniently display it to users, allowing them to efficiently initiate calls. It's imperative to emphasize that we maintain a strict policy of not sharing this contact list information with any third parties.
Purpose and Intent:
Our motivation behind incorporating this feature is to enhance the user experience by simplifying the process of making calls directly from the application. Rest assured, no contact list data is extracted, compiled, or used for any purpose other than the aforementioned convenience.
User Control and Privacy:
We are committed to respecting user privacy and providing them with control over their data. If users are uncomfortable with our application accessing their contact list, they retain the option to revoke this access. This can be achieved by adjusting the privacy settings on their respective devices. By doing so, users can manage their data-sharing preferences in alignment with their personal choices.
Data Location: Your personal data may be maintained, processed and stored by us and our authorized Service Providers in multiple locations, including in the United Kingdom (“UK”), Israel, the United States and Ireland, as reasonably necessary for the proper performance and delivery of our Services, or as may be required by applicable law.
While privacy laws may vary between jurisdictions, WRide, its affiliates and Service Providers are each committed to protecting personal data in accordance with this Privacy Policy, customary industry standards, and such appropriate lawful mechanisms and contractual terms requiring adequate data protection – regardless of any lesser legal requirements that may apply in the jurisdiction to which such data is transferred.
Data Retention: We will retain your personal data for as long as it is reasonably necessary for us to maintain and expand our relationship and provide you with our Services and offerings; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes (i.e., as required by laws applicable to log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), all in accordance with our contractual terms and data retention policy.
Please note that except as required by applicable law or our specific agreements with you, we will not be obligated to retain your personal data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you. If you have any questions about our data retention policy, please contact us by e-mail at support@nexdigitalstudio.com
We may share your personal data with certain third parties and other recipients in accordance with this Privacy Policy and as described below:
For the avoidance of doubt, WRide may share your personal data in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such data non-personal and anonymous.
We and our hosting services implement systems, applications and procedures to secure your personal data, and to reduce the risks of theft, damage, loss of data, or unauthorized access or use of personal data. These measures provide sound industry-standard security. However, please be aware that regardless of any security measures used, we cannot and do not guarantee that the Services will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
As is commonly done on websites, we may use cookies and similar technology to keep track of our users and the services they have elected. A “cookie” is a small text file containing alphanumeric characters that is stored on your computer’s hard drive and uniquely identifies your browser. We use both “session” and “persistent” cookies. Session cookies are deleted after you leave our website and when you close your browser. We use data collected with session cookies to enable certain features on our Site, to help us understand how users interact with our Site, and to monitor at an aggregate level Site usage and web traffic routing.
If you have created an account, we will also use persistent cookies that remain on your computer’s hard-drive between visits, so that when you return to our Site we can remember who you are and your preferences. For example, after you log out of our Site, these persistent cookies can enable you to return to our Site without the need to log back in.
We may allow business partners who provide services to our Site to place cookies on your computer that assist us in analyzing usage data. We do not allow these business partners to collect your personal information from our website except as may be necessary for the services that they provide.
You can manage these cookies. For example, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you disable cookies, however, it may interfere with the functionality of our Site and you may not be able to use all of the Site’s features.
We may also use web beacons or similar technology to help us track the effectiveness of our communications. For example, if you have elected to receive any of our e-mail newsletters, we may use technology that allows us to see how many recipients have opened the message and how many have clicked on one of its links.
We may use third parties, such as Google, to serve ads about our website over the internet. These third parties may use cookies to identify ads that may be relevant to your interest (for example, based on your recent visit to our website), to limit the number of times that you see an ad, and to measure the effectiveness of the ads. You can disable these advertising cookies by opting out at http://www.google.com/privacy_ads.html.
What We Do With The Information We Collect
We will generally use the information that we collect to provide our services, to monitor and analyze visitor activity on our website, promote and support our services, and develop a knowledge base regarding our website users. As detailed below, certain information that you provide may be available to visitors to the Site, and some information will be shared between Customers and Teams.
When you register on our Site or App, you will create a user name and profile. Your user name and profile will be accessible by the users of our Site. With your prior permission, we may also share information about your use of the service on third party sites. For example, we may allow you to elect to share information about the services we provide through this site as updates to your Facebook or Twitter accounts.
If you post a job as a Customer, we may publish the address of the pickup and drop off locations on the Site, viewable by all WRide Teams or Couriers. For example, if you choose to post a job to the Site for a specific Team, we will publish the address of the pickup and drop off locations on the Site or App, viewable to that specific Team.
We collect Your Personal Information or Contact Information & Photos on your registration and making a ride. In case of an individual, We collect information with respect to Your name, email, mobile,address, IP address, etc. Based on Your Subscription plan, We collect Your credit/debit card details or other bank account details. This information is also made available to our payment gateway partners and is governed by the privacy policy of such payment gateway partners.
We collect information in order to provide You with a safe, efficient, smooth, and customized experience. This allows Us to provide services and features that most likely meet Your needs, and to customize the Cloud Services by providing You a dashboard with Your branding and/or logo.
Except as provided herein, We do not solicit any Sensitive Information about You. However, if You share such information with Us voluntarily, We will not be liable for any actions, claims, costs, expenses, or other liabilities that may arise as a consequence of any such unauthorized use or misuse of such information.
If You choose to post messages in Our chat rooms or other message areas or leave feedback, We will collect that information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
Address Book Contacts. You may set your device permissions to grant tyt access to your contact lists and direct to access your contact list for create a SOS and that send to your emergency contacts, for example to help you refer friends to tyt. If you do this, we will access and store the names and contact information of the people in your address book.
We identify and use Your IP address to help identify Your geographic location and to administer the Cloud Services.
We will occasionally ask You to complete optional online surveys. These surveys may ask You for contact information and demographic information (like zip code, age, or income level). We use this data to tailor Your experience with respect to Cloud Services.
As clearly described in the Cookie Policy of WRide, we use cookies and the like (e.g., device identifiers, web beacons, and pixels) to recognize you and/or your device(s) on, off and across different devices.
You will always have an option not to provide certain information and can choose to opt out of the provision of certain information.
We use the Internet protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system, and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements, and to improve our website. We link this automatically collected data to other information We collect about you.
We may allow you to submit testimonials about your experience with our Site. If you provide a testimonial, we may post it on this website along with your name. If you want your testimonial removed, please contact us at support@wride.ly.
If you are a Customer, you will be able to rate and review a driver. If you choose to submit a rating, this will be aggregated with other ratings and available to other registered users of the Site. If you submit a review, your review along with your user name will be posted for everyone to see.
We use the anonymous data that we collect on an aggregate basis to gain a better understanding of the visitors to our Site and to improve our website and product offerings. We reserve the right to license or sell this aggregated information to third parties for industry analysis, demographic profiling and other purposes, but this information will not contain your individually identifiable personal information.
We may also provide you with the opportunity to refer a potential customer to our WRide services and earn a commission on the referral. To take advantage of this opportunity, you will need to provide WRide with the e-mail address of the potential customer. We will include your name in the promotional message that we send the potential customer, but will always give the potential customer the option to decline any future promotional messages.
Of course, we will not share recipient or potential customer contact information with other third parties for their marketing purposes. We may, however, share the recipient or potential customer contact information with Teams or Super Teams for the purpose of performing the delivery services.
We may disclose Personal Information to affiliates and group companies. We may also disclose Your Personal Information to third parties strictly on confidential terms. We may disclose such information to third parties in order to provide You access to Cloud Services, to comply with Our legal obligations, to enforce Our Terms of Use, to facilitate Our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities using the Cloud Server.
We will always take Your express consent at the time of sharing Your Personal Information with third parties for their marketing and advertising purposes. Notwithstanding the aforesaid, We retain Our right to share Your Personal Information with any of Our affiliates or group companies for the purpose of promoting other WRide products offered by Our other businesses or by Our affiliates and group companies.
In the event of any requirement by court order, government or quasi-government agency to disclose Your Personal Information, We will disclose information as may be legally required. We may also disclose Your Personal Information if We, in the good faith, believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.
In the event WRide is merged with or acquired by another company or in case of reorganization or restructuring of business, Our affiliates and We will share Your Personal Information, wholly or in part, with another business entity.
We may release your information without prior notice when we believe it is appropriate to prevent fraud or to prevent or stop activity that we know or suspect may be illegal, unethical or legally actionable; to comply with law or to cooperate with law enforcement activity or other governmental request; to respond to subpoenas, court orders or administrative agency requests for information; to enforce our policies; to protect the rights, property and safety of our business and of others; or when otherwise required by law. If there is a sale or merger of the company, division or business unit that operates this Site, we may also transfer the information we have collected in connection with such sale or merger.
We will use the information we collect to continuously improve our business and our website development. Your comments and suggestions are always appreciated. Please contact us at support@wride.ly if you have any comments or suggestions.
The information you provide us isn’t set in stone. You may review, update, correct or delete the personal information in your profile at any time. If you would like us to remove your information from our records, please contact us at support@nexdigitalstudio.com. We will attempt to accommodate your request if we do not have a legal obligation to retain the record.
When you use your mobile device to access/avail our service or visit our site for interaction and information, we may receive information about your mobile device, including the hardware models, device IP address, SDK versions, operating systems and versions, software, preferred language and country site, internet browser, unique device identifiers, advertising identifiers, serial numbers and mobile network information. We may also inject markers in driver app through storage access in order to prevent polymorphism.
We and our service providers and third parties we collaborate with, including ad networks, may use cross-device/cross-context tracking. For example, you might use multiple browsers on a single device, or use various devices (such as desktops, smartphones, and tablets), which can result in you having multiple accounts or profiles across these various contexts and devices. Cross-device/cross-context technology may be used to connect these various accounts or profiles and the corresponding data from the different contexts and devices. Device information i.e. the devices you use (mobile phones, computers, tablets, etc.) to access our services such as the hardware models, operation system information, software information and version, file names, language preferences, IP address cookie information, advertising identifiers, browser version, device settings, and mobile network information. We may recognize your devices to provide you with personalized experiences and advertising across the services you use.
If you have registered on this Site, you should be sure to protect your user ID and password to prevent others from being able to access the Site in your name. You should also be on guard for “phishing” scams and similar types of identity theft schemes. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
If there is a breach of security involving your personal data that requires notification, you agree that we may notify you about the breach via email or by a conspicuous posting on this Site. We will make the notification without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
If you have any questions about security on our website, you can contact us at support@nexdigitalstudio.com.
We use the information that we collect about you only for the purposes for which it is collected and consistent with this policy. We keep information provided to us for as long as we believe necessary for our business purposes and as permitted by applicable law.
Our business and the laws that regulate us change from time to time, and we reserve the right to change this policy. If we do change this policy, we will post the revised version on this Site. If we propose to change our policy in a way that would permit us to make additional uses of information that we had previously collected about you, we will provide you with a meaningful way to opt out of those additional uses.
While our Site is available for all to come visit, you must be an adult to register on our website and use our services. We will not knowingly collect information about children under the age of 18. If you are a parent who believes that we have collected information about a child under age 18, please contact us at support@nexdigitalstudio.com. with your child’s name and address, and we will be happy to delete the information we have about your child from our records in accordance with childrens act 2013.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2023-08-13
When you visit this Site, you are accepting the practices described in this Privacy Policy.
Please contact us at support@wride.ly and let us know if you have any questions or comments about our policies or practices.
Welcome to WRide, where your safety is our top priority. Our mission is to provide a transportation solution that is convenient and affordable. You can count on us for a reliable ride to navigate through the bustling streets of Libya.
